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Customer Satisfaction (Service & Support)
A
100% commitment to making your transmitter experience worry
and hassle-free.
Ai
believes that an industry that prides itself on innovation
should be equally innovative when it comes to customer service.
Which is why we deliver a 100% commitment–above and beyond
any other transmitter company–by providing the support
that broadcast engineers need.
Here
are some of the things you can expect as an Ai customer:
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Complete 24/7/365 customer service, with real people at
the other end of the phone, familiar with your particular
system - call 1-800-523-2596 or after hours Tech Support 610-992-4845. |
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Emergency
service, parts orders and counter-to-counter service |
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The
option of having us monitor your system for you through
RPM, our Remote Parameter Monitoring service. Using this
system, we can tell you when your system needs to be adjusted |
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A
wide range of capabilities, including installation, proof-of-performance,
testing, training, custom engineering and emergency service
when required |
As
a broadcast engineer, you already have too much work on your
hands. At Ai, we understand that. So we work hard to make
sure that your transmitter experience is hassle and worry-free.
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